Privacy Policy

Last updated: February 20, 2026

1. Introduction

At Centro Ararat , including its clinics and pharmacies (hereinafter, “Centro Ararat” or“CA”), we are committed to protecting your privacy and maintaining the confidentiality of the personal information you share when requesting our services through this website.

This Privacy Policy explains what types of information we collect when you visit our website www.CentroArarat.org (hereinafter, the“Website”), as well as our practices regarding the collection, use, retention, protection, and disclosure of such information.

We ask that you read this policy carefully, as well as the Terms of Use to understand how we handle your information and the Website. By using this Website or submitting information through it, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, you must refrain from using the Website or submitting information through it. CA reserves the right to modify this policy as necessary. Any material changes will be posted on this page.

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following information when you use our website:

Name, mailing address, email address, and phone number (personal information).
Records and copies of your electronic communications with us (including email addresses).
Survey responses used to improve the quality of our services.
Information that you choose to voluntarily include in forms, applications, or communications addressed to CA.

2.2 Technical Information Collected Automatically

When you browse the Website, we may collect technical information, such as:

Information about your Internet connection, IP address, device type, and usage patterns.
Statistical information about your browsing activity, which does not directly identify an individual but may be linked to personal information you have provided.
Technical diagnostic information related to automated request patterns, including access frequency, volume of bulk requests, use of automation tools or bots, and other indicators of non-human activity, in order to protect the security and integrity of the Website.

This information helps us improve the website and provide a more personalized experience, allowing us to:

Estimate the size of our audience and usage patterns.
Remember your preferences to personalize the content.
Speed up your searches.
Recognize you when you return to the website.

2.3 Technologies Used for Automatic Data Collection

We can use:

Browser cookies: small files stored on your device. You can disable them in your browser settings, although this may limit some of the site's features.
Web beacons, clear GIFs, web bugs,pixel tags, or similar technologies: small electronic files that allow, for example, the counting of users who visit certain pages, the analysis of interactions with the site’s content, or the tracking of users who open emails.
Web analytics tools provided by third parties to understand how users interact with the Website. These tools collect aggregated and anonymous information about the use of the site.

3. Health Information and HIPAA Compliance

Centro Ararat an organization that operates in environments subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA) and other regulations governing the confidentiality of medical information.

However, this website is not designed to serve as a clinical portal or a secure channel for transmitting confidential or protected medical information (“Protected Health Information”or“PHI”). If you need to share sensitive medical information or information related to your treatment, we recommend that you use the official channels provided by our clinics or pharmacies.

The handling of protected health information is governed by Centro Ararat’s HIPAA Notice of Privacy Practices, which is available at our clinical facilities, on our patient portals, or upon direct request.

4. User Contributions

If you post comments or other types of content on the Website, such information is considered a User Contribution. You do so at your own risk, as other users will be able to view your information. CA does not control the actions of third parties who may access your contributions, so we cannot guarantee that they will not be viewed by unauthorized persons. Centro Ararat you do not post personal, medical, or confidential information in public areas of the Website.

5. How We Use Your Information

The information we collect or that you provide to us is used to:

To provide you with the information, products, or services you request.
To fulfill the purpose for which you provided the information.
To fulfill obligations and exercise rights arising from the User Agreement or other agreements between you and CA.
To notify you of changes to the website or the services offered.
To allow you to participate in interactive features on the Website.
Manage, maintain, and improve the security, functionality, and performance of the website.
Centro Ararat sell or market the personal information collected through this website.

Any other purpose for which you give your consent.

6. When We May Disclose Your Personal Information

We may disclose your personal information:

To comply with court orders, laws, or legal proceedings, including government or regulatory requests.
To enforce our Terms of Use, www.CentroArarat.org/Terminos-De-Uso.
If we believe that disclosure is necessary to protect the rights, property, or safety of CA, our customers, or others.
Service providers who assist us in the operation or maintenance of the Website, subject to contractual confidentiality obligations.
Centro Ararat share personal information with third parties for marketing purposes.

7. Data Security and Retention

We are committed to keeping your information secure. We use administrative, technical, and physical measures that are reasonably designed to protect your information, and we update them regularly to prevent unauthorized access. However, no method of transmitting information over the Internet or storing it electronically is completely secure.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once it is no longer needed, we will securely delete it.

Centro Ararat technological security measures to protect the integrity of the Website and its users' information. These measures may include, but are not limited to, automated access detection systems,rate limiting, CAPTCHAs, and blocking of anomalous or abusive usage patterns. Automatically collected technical information, including IP addresses and browsing patterns, may be used to identify and mitigate threats to the website’s security, including massive requests, the use of bots, and fraudulent access.

Centro Ararat intentionally collect or process personal information provided using false identities, fictitious contact information, or any other fraudulent means. If the use of false information or the submission of bulk requests through automated processes is detected, Centro Ararat the right to reject, block, or delete such information, without prejudice to any applicable legal actions.

8. Communications Security

Centro Ararat will Centro Ararat request credentials, Social Security numbers, or financial information via unsolicited emails. If you receive suspicious communications that appear to be from Centro Ararat, we recommend that you verify their authenticity before responding or providing any information.

9. Information Transfers

Your information may be stored or processed on servers located within or outside your country of residence. By using the Website, you consent to these transfers, provided that appropriate security measures are in place.

10. “Do Not Track” Signals

Some web browsers include a “Do Not Track” (DNT) feature that sends a signal to the websites you visit to indicate that you do not wish to be tracked. Currently, the Website does not respond to DNT signals. Using this feature will not prevent the collection of technical information described in Section 2.2 of this Privacy Policy. Centro Ararat to monitor the standards and legal requirements applicable to DNT signals and will update this disclosure as necessary.

11. Collection of Information by Third Parties

Third parties, including providers of web analytics tools and tracking platforms that operate through the Website, may collect personal information about your online activities across various websites over time. These third parties include, for example, web analytics service providers (such as Google Analytics or equivalent tools). These third parties operate under their own privacy policies, over which Centro Ararat has Centro Ararat control. Centro Ararat share personal information with third parties for direct marketing purposes without your prior consent.

12. Changes to This Privacy Policy

We will post any changes on this page. If we make substantial changes to how we handle personal information, we will notify you via a prominent notice on the Website.

The date of the last revision appears at the beginning of this document. You are responsible for reviewing this policy periodically.

13. Contact Information

If you have any questions or comments about this Privacy Policy or our privacy practices, you can contact us at: quejas@centroararat.org